AnchorDex Escrow Process
AnchorDex employs a highly automated escrow process to streamline cryptocurrency transactions. For enhanced security, fund releases and dispute resolutions are meticulously handled by our expert team.
Escrow Process Overview
A buyer or seller initiates a secure escrow transaction.
Both parties verify their email and cryptocurrency addresses.
The buyer transfers cryptocurrencies to AnchorDex's secure escrow address.
The seller delivers the agreed-upon item(s) to the buyer.
An inspection period begins upon the buyer's receipt of the item(s).
Funds are released to the seller, or a dispute resolution process is initiated if needed.
Large Escrow Transactions
AnchorDex specializes in large escrow transactions requiring urgency for high-quality, institutional-grade transactions, with a legal minimum threshold of $100,000 USD per transaction. This minimum threshold ensures:
Compliance with international financial laws and anti-money laundering (AML) standards.
Reducing the risk of fraudulent microtransactions and encouraging serious peer-to-peer engagements.
Quality of service focused on premium clients and high-volume traders.
Note: For transactions below $100,000 USD, we recommend using our standard escrow service with the standard 10% fee structure.
Escrow Fee Breakdown
AnchorDex charges a 10% escrow fee on all transactions. This fee is distributed across various services to ensure secure, reliable, and efficient transactions for both buyers and sellers.
Transaction Security (4%)
Dedicated to maintaining our secure escrow system, implementing multi-signature protocols, and ensuring fund protection throughout the transaction process.
Dispute Resolution (3%)
Covers our expert mediation services, including case review, evidence collection, and impartial decision-making when disputes arise between parties.
Platform Operations (2%)
Supports system maintenance, customer support, user verification processes, and continuous platform improvements.
Transaction Fees (1%)
Covers blockchain network fees for transferring cryptocurrencies between parties and maintaining our secure wallet infrastructure.
Note: The fee is automatically deducted from your wallet in the native coin of the blockchain you're using:
- ETH for (ERC20)
- BNB for (BEP20)
- TRX for (trc20)
- ETC
Escrow Dispute Resolution Guide
AnchorDex encourages amicable dispute resolution between buyers and sellers. When mutual agreement isn't possible, our impartial and systematic dispute resolution process ensures fair outcomes.
Key factors influencing our dispute resolution decisions include:
Proof of delivery, such as tracking numbers or digital receipts.
Transaction history with AnchorDex.
Cooperation from both parties in providing requested information.
Verification of buyer and seller identities.
Client privacy is a top priority. We only request personal information when absolutely necessary or in cases of suspected fraud.
In instances where insufficient evidence is provided, responses are incomplete, or disputes remain unresolved, escrow funds may be donated to reputable organizations accepting cryptocurrency, such as WikiLeaks. Donation details, including transaction IDs, amounts, and dates, will be transparently published on this page.
By initiating an escrow transaction, you agree that AnchorDex's dispute resolution decisions are final and made at our sole discretion.
Our Service Guarantee does not extend to dispute resolution outcomes, and all decisions in such cases are final.
Dispute Resolution Fees
Fees for dispute resolution are included in the escrow fee and deducted from the final payout.
Cancellation Policy
If an escrow transaction is canceled, the full escrow fee will be deducted from the final payout, covering both the buyer's and seller's portions.